All orders are fully pre-paid.
Payment may be made by Paypal, Visa and MasterCard. For cheque and direct deposit payments kindly contact us by email.
Freight charges are payable by the buyer. Where possible we will use Australia Post satchels for regular and express deliveries as they are the most economical postage method. Some larger items may be subject to Australia Post’s ‘cubing’ rule where postage is assessed on size not weight.
Our prices are subject to change occasionally due to increases in manufacturing and freight costs.
Supply of Orders
Items will be supplied quickly providing they are available at the time of ordering.
What You Can Return
New items (not washed, worn, altered or soiled) suitable for resale may be returned for exchange/refund within 10 days of purchase.
What You Cannot Return
Items unsuitable for returning include:
- Items that have been worn
- Items that have been washed
- Items that have been altered or soiled
These items must be returned to us within (10) ten days of the purchase date to be eligible for replacement. If an item cannot be replaced, a full refund will be offered.
Items that are not faulty can be returned within 7 days of receipt to be exchanged only if no other goods are taken in exchange then a refund of the buying price of the item will be made.
The item must be returned in its original packaging.
Items can also be returned if the customer has received the wrong item due to the fault of Pacific Sports.
How to Return an Item
All products to be returned, faulty or not, will require a Return Item Number (RIN) before they can be returned.
Please contact us to obtain a RIN number, by email at: email@example.com
Products returned without a RIN delay the exchange or refund process.
A RIN is valid for 14 days only. Your RIN and the reason for the return should be included on a note inside the parcel with the returned item.
Return items must be in the original packaging and returned to us prepaid.
A replacement will be sent to you or a refund issued after the product has been received by us.
SEND YOUR RETURNED ITEM TO:
PO Box 603, Everton Park, QLD 4053